Frequently asked Questions:
When will I get my product(s)?
-All products purchased from us are available instantly via a download link (please be advised download links are valid for 48 hours only)
How will I receive my product(s)?
-You will receive a download link in your email right after you have checked out and payment is registered.
Is my information safe?
-Your information is always safe with EssentialAudioMedia.com. We use a certified PayPal gateway which is the safest way to pay online. EssentialAudioMedia.com never has access to your credit card information. When it comes to your name and your email address we will never share it with third parties.
Are your products royalty free?
-100% of all the content on our page is royalty-free.
The product i ordered comes as a ZIP-File. How do i access the Content?
-The zip format allows for conveniently short download times due to excellent compression and thereby smaller file size. Many freeware tools are available to open such a file and extract/decompress the content, for example WinZip.
Can I get a refund?
-Unfortunately we cannot offer refunds on digital products. However if you are unsatisfied with your product we are happy to extend store credit to you so you can choose something else. Just send us an email with your order ID (example: #1023).